The Central Health Plan MTM program helps you get the greatest health benefit from your medications by:
We will automatically enroll you in the Central Health Plan MTM program at no cost to you if you meet the conditions of at least one of the following two groups (1) or (2):
The program provides you with a:
Comprehensive Medication Review
The Pharmacist will offer ways to manage your conditions with the medications you take. If more information is needed, the Pharmacist may contact your prescribing provider. The review takes about 20 minutes and is usually offered once each year — if you qualify. At the end of your discussion, the Pharmacist will provide you a Personal Medication List with the medications you discussed during your review.
You will also receive a Medication Action Plan. Your plan may include suggestions from the Pharmacist for you and your provider to discuss during your next visit.
Here is an example of the Personal Medication List that you’ll walk through as a part of the program.
In addition, once every three months Central Health Plan and our partners, AdhereHealth, may perform a “Targeted Review” of your medications when follow up is needed after a CMR. After each review, Central Health Plan may contact your provider with suggestions about medications that may be safer or a better alternative to the current therapy. As always, medications won’t change unless your provider decides to change them.
If you qualify, we will mail you a letter. You may also receive a call, inviting you to participate in this one-on-one medication review.
You may be contacted by a Pharmacist to provide your review and ensure that you have access to the service if you want to participate. These reviews are conducted by phone.
Different providers may write prescriptions for you without knowing all the prescription, and/or OTC medications you take. For that reason, a Pharmacist will:
If you would like additional information about our program, or if you do not want to participate after being enrolled, please call The Member Services Department at 1-877-468-0676, TTY 711, Monday - Friday 8 am - 8 pm.
Our business hours are 7 days a week
from 8:00am to 8:00pm (PT).
Our business hours are 7 days a week from 8:00am to 8:00pm (PT).
1540 Bridgegate Drive, Diamond Bar, CA 91765