Over-the-Counter (OTC) Benefit

UPDATE: Please read important reminders about your flex card

Approved OTC Retail Network and Item Categories can be found here

Central Health Medicare Plan provides an Over-the-Counter (OTC) benefit to members enrolled in the plans listed below. Qualifying members can receive over-the-counter items at no cost through NationsOTC.

Your OTC benefit allowance also covers health and wellness items through the NationsBenfits Herbal Catalog.

To order a catalog, please visit CentralHealthPlan.nationsbenefits.com or call 1-866-876-8637, TTY 711

PlanFor More Information

001 - Central Health Medicare Plan (HMO)
002 - Central Health Medi-Medi Plan (HMO D-SNP)
006 - Central Health Focus Plan (HMO C-SNP)
008 - Central Health Ventura Medicare Plan (HMO)
009 - Central Health Ventura Medi-Medi Plan (HMO D-SNP)
018 - Central Health San Mateo Medicare Plan (HMO)
019 - Central Health Savings Plan (HMO)
020-1 - Central Health Premier Plan I (HMO) 20-1
020-2 - Central Health Premier Plan I (HMO) 20-2
021-1 - Central Health Premier Plan II (HMO) 21-1
021-2 - Central Health Premier Plan II (HMO) 21-1

2023 Over-the-counter (OTC) catalog and order form

2023 Herbal Catalog and order form

Ordering OTC Products Has Never Been Easier

Choose the option that’s best for you:


To place an order online, visit: CentralHealthPlan.nationsbenefits.com If this is your first time placing an order online, you will need to create an account by registering on the MyBenefits portal or the MyBenefits app. If you already created an account, simply log in and select the items you would like to order. Once you’re ready to place your order, click “Checkout.”


To place an order through the MyBenefits portal, search “MyBenefits” in the App Store or Google Play.

By Phone

To place an order by phone, please call 1-866-876-8637, TTY 711. Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.

By Mail

To place an order by mail, send your completed order form using the postage-paid envelope to:
1801 NW 66th Avenue, Suite 100
Plantation, FL 33313

In Stores

Use your Central Health Medicare Plan OTC Card to purchase non-prescription health and wellness products at thousands of participating retail stores, discount stores, and pharmacies.

Examples of Eligible OTC Products

  • Allergy, Cold, Flu, and Sinus
  • Antacids and Acid Reducers
  • Anti-Fungal & Anti-Itch
  • Dental and Denture Care
  • Ear Care
  • Eye Care
  • First-Aid & Medical Supplies
  • Hemorrhoidal Preparations
  • Incontinence Supplies
  • Pain Relievers & Fever Reducers
  • Therapeutic Skin and Sun Care
  • Vitamins and Minerals

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©2022 NationsBenefits, LLC. and NationsOTC, LLC. NationsOTC is a registered trademark of NationsOTC, LLC. All other marks are the property of their respective owners.

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