If you have any questions or concerns, please call or write to Central Health Medicare Plan Member Services. We will be happy to help you. Our business hours are 7 days a week from 8:00am to 8:00pm (PT).
CALL: 1-866-314-2427. Calls to this number are free.
TTY/TDD: 1-888-205-7671. This number requires special telephone equipment. Calls to this number are free.
WRITE: 1540 Bridgegate Drive, Diamond Bar, CA 91765
It is in your best interest to prevent and detect FWA by reporting suspected individuals, entities, and activities. Central Health Plan of California is committed to detecting and preventing health care fraud, waste, and abuse. Central Health Plan takes all allegations of fraud, waste, abuse or other compliance issues very seriously.
If you suspect fraud, waste, or abuse, report to Central Health Plan through one of the following methods, c/o Annie Hsu Shieh, Senior Compliance Director:
The Central Health Plan Compliance Hotline (626-388-2392) is a dedicated telephone line and voice mailbox that can be used twenty-four hours a day, from any location, for reporting concerns or violations.
1540 Bridgegate Drive, Diamond Bar, CA 91765
Individuals wishing to report a suspicious incident may identify themselves, or remain anonymous.
Thank you for helping us fight fraud, waste, and abuse!